Terms & Conditions

Use of This Website

By visiting www.secondstephomes.co.uk, you agree to the following terms of use. These terms apply to all content hosted under our domain, including downloadable forms and external links. Continued use of this website confirms your acceptance of these terms and our Privacy Policy.

We aim to keep all information accurate, relevant, and helpful — but we can’t guarantee it will always be error-free or fully up to date. Please use this website for general guidance only and not as a substitute for professional or legal advice.

Ownership & Copyright

All content on this website — including text, design, branding, and downloadable material — belongs to Second Step Homes Ltd unless otherwise credited. You may not copy, share, or publish our materials without written permission.

You may link to our site for non-commercial purposes, but our pages must not appear within other websites or be presented as your own.

Legal Protection & Limitation of Liability

Second Step Homes Ltd and its directors, employees, and affiliates shall not be held liable for:

Any loss or damage from use or inability to use the website
Any reliance on information presented that results in decisions or actions
Website interruptions, security breaches, or third-party interference
Inaccuracies in downloadable documents or guidance materials
The content or availability of linked external sites

We are not responsible for any harm caused by malicious software, viruses, or disruptions while accessing this site.

Nothing in these terms limits our liability for death, personal injury, or fraud where the law does not allow such limitation.

Your Responsibilities

You must not use this website:

To upload or distribute unlawful, abusive, or inappropriate content
To attempt unauthorised access to our systems or user data
To misrepresent yourself or others when submitting contact or referral forms

If we believe these terms have been breached, we may take appropriate action, including blocking access or notifying legal authorities where necessary.

Data Handling & Confidentiality

Any information you submit through this website — such as via referral or contact forms — is handled with care and processed in accordance with UK data protection law. Please see our Privacy Policy for full details.

We will never share personal data without valid reason or consent, unless legally required to do so.

Changes to Terms

We may update these terms from time to time to reflect legal or operational changes. By continuing to use this site, you accept the most recent version of these terms.

Governing Law

This website and its terms are governed by the laws of England and Wales. Any disputes arising from its use will be resolved under the jurisdiction of English courts.